Captioning of Internet Video Clips July 1st Deadline


Captioning symbol: Over a black background, the letters

A new captioning deadline is arriving this Saturday. This one covers the captioning of Internet video clips of live and near-live TV programming

In other words, if a clip of a captioned TV program is shown on the internet, the clip has to be captioned too. In the case of clips of live programming, a maximum of a 12-hour delay is allowed for posting the captioned clip on the internet, after the programming has been shown on TV. For near-live programming, the maximum delay is 8 hours.

This Federal Communications Commission (FCC) rule does not apply for videos that you, your friends and family post on the internet, unless they were shown on TV with captions.  The rule is intended for video programming distributors, which are satellite, cable and phone companies, that show the clips on their own websites or applications.

Now it is up to you, the audience, to make the FCC or the video programming distributor know about any captioning problems.  If you encounter captioning problems, you may file a written complaint. The FCC recommends to include the following in your complaint:

  • The name and postal address, website, or email address of the video programming distributor, provider and/or owner
  • The video program or show with the captioning problem, including the name of the program or show
  • The device and/or software used to view the program or show
  • The date and time when you experienced the captioning problem
  • A detailed description of the captioning problem, including specifics about the frequency and type of problem (e.g., captions cut off, captions missing)
  • Any additional information that may assist in processing your complaint

 Do make captioning problems know. Sharing your opinion is a way to keep high captioning standards.